Kent J. Chen's WebLog

...information technology, internet, and random thoughts

Red X in the mail body when replying email in OWA

This problem has been bugging me for so long ever since I have my IE upgraded to version 7.  Every time when I tried to reply or compose an email through OWA, the **Red X** was shown in the mail body and prevented me from typing in anything.  I had to log in remotely to our terminal server if I need to reply an email at home, which is kind very annoying.  I could download and install the S/MIME Control from OWA server option page and make the Red X to go away but the browser crashed every time I sent the message.

The problem is due to the change that disables the ActiveX DHTML Editor in IE 7, which requires a hotfix to be applied on Exchange server in order to get the problem completely fixed.  Be noticed that you will have to have Exchange Service Pack 2 installed prior to install this hotfix.  You don't need to restart your server after the hotfix is installed but the Exchange Information Store service has to be restarted.  I did both on our office's Exchange server and OWA is running way better now.  The Red X is now long gone.

Download Hotfix right here

Print | posted on Tuesday, July 24, 2007 3:25 PM | Filed Under [ IT ]

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